Use the Keys to a Person’s Heart
I scanned an area on the south side of Chicago until I saw what I was looking for—a group of about twenty-five teenagers near the river! It was a high-crime area, so when I approached them, they all stared at me and wondered what I wanted. I told them I wanted to draw a scenic chalk picture for them that would explain answers to life’s three big questions: Where did I come from? Why am I here? Where am I going? They all expressed interest in this.
As I drew the picture and interacted with the group, I tried hard to learn and remember their names. At first, when I asked for a person’s name, I was usually told a fictitious one and the group laughed. However, I paid close attention when someone called another person by his real name and began using it as well. Soon the entire group wanted to tell me not only their first names but also their nicknames, which were a real challenge to remember!" When I returned the following week, many of them surprised me by asking, “What is my name?” If I correctly remembered a name, I would receive a big smile, but when I was incorrect, there was disappointment.